Terms of Service
Terms of Service
Effective Date: [Date]
Acceptance of Terms
By using ReviewBoost (“Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use our Service.
Description of Service
ReviewBoost is a review request platform that helps businesses solicit reviews from their customers via email and SMS, in compliance with platform policies.
Policy Compliance
Google Review Policy Compliance
- No Incentives: You may not offer incentives in exchange for reviews
- No Review Gating: You may not selectively ask for reviews based on feedback
- Authentic Requests: All review requests must be genuine and honest
Yelp Policy Compliance
- No Yelp Solicitation: Our service does not send Yelp review requests
- Yelp discourages businesses from asking for reviews
SMS/Email Compliance
- CTIA Guidelines: All SMS communications include STOP/HELP options
- CAN-SPAM Compliance: Email communications include unsubscribe options
- 10DLC/Toll-Free: SMS requires verified sender registration
User Obligations
You agree to:
- Provide accurate business and contact information
- Only upload contact lists you have permission to contact
- Comply with all applicable laws and platform policies
- Not use the service for spam or unsolicited communications
Prohibited Uses
You may not:
- Offer incentives for reviews
- Practice review gating
- Upload contact lists without proper consent
- Violate any platform’s terms of service
- Use the service for illegal purposes
Account Terms
- You are responsible for maintaining account security
- You may cancel your subscription at any time
- We reserve the right to terminate accounts that violate these terms
Billing and Cancellation
- Subscription fees are billed monthly or annually
- Free trials can be canceled anytime during the trial period
- Refunds are provided according to our refund policy
Limitation of Liability
ReviewBoost is provided “as is” without warranties. We are not liable for any damages arising from use of our service.
Changes to Terms
We may update these Terms from time to time. Continued use of the service constitutes acceptance of revised terms.
Contact
For questions about these Terms, contact us at legal@reviewboost.com
Governing Law
These Terms are governed by the laws of [Jurisdiction].